1. Scope
This policy explains how New Urban Builders Pvt. Ltd. handles information submitted through this website, enquiry channels, appointment forms, and calculator interactions. It is intended to align with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, and rules notified under it as applicable.
2. Information We Collect
- Name, mobile number, email address, and communication details.
- Address or project location if submitted.
- Project requirements, service selections, appointment details, documents, and enquiry messages.
- Construction estimate or RCC calculator inputs and activity details where the calculator records them.
- Basic technical information needed to operate the website. No analytics or advertising tracker is intentionally installed.
3. Why We Use Information
We use information to respond to enquiries, arrange appointments, understand project requirements, prepare estimates or proposals, provide requested services, communicate about work, maintain records, prevent misuse, and meet legal or professional obligations. We rely on consent where required and on legitimate business or legal purposes where permitted.
4. Forms and Third-Party Services
Some forms use FormSubmit to transmit submitted information to our business email address. FormSubmit may process information under its own terms and privacy policy. Google Fonts may be requested by the browser when pages load. We do not sell personal information or use it for targeted advertising.
5. Storage, Security and Retention
We take reasonable administrative and technical measures to protect information from unauthorised access, loss, misuse, or disclosure. Information may be stored in email, service-provider systems, or business records. We retain it only as long as reasonably necessary for the stated purpose, ongoing client relationship, dispute handling, tax or legal compliance, and record keeping, after which it is deleted or anonymised where practical.
6. Sharing
Information may be shared with service providers, consultants, contractors, professional advisers, authorities, or successors only when needed for the requested service, legal compliance, protection of rights, or business operations. We expect recipients to handle information appropriately.
7. Your Rights
Subject to applicable law, you may request access to, correction of, updating of, or deletion of personal information, withdraw consent where processing depends on consent, and raise a grievance. Requests should identify the information and the email or mobile number used for the enquiry. We may need to verify identity and may retain information where lawfully required.
8. Children and External Links
This website is intended for adults seeking professional services. External links are governed by their own terms and privacy practices. We are not responsible for external websites.
9. Updates and Contact
We may update this policy when our practices or applicable law changes. The updated date will be shown above. For privacy questions or requests, contact newurbanbuildersbgh@gmail.com or call +91 7008491955.